Problems

• I've been trying to get Sonia all morning but her line/she is always engaged/busy (US usually)
  
• "Is that Mike Fraser?" "No, I think you've got a wrong number - this is 654731
  
• "Customer Accounts, please." "The line's busy - do you want to hold the line/hold (on)
  
• It's a bad/terrible line, I can hardly hear you. Can you speak a bit louder
• Hello, can you connect me to Katie Moore again? We were cut off in the middle of our call
  
• The phone's out of order - there's a coin stuck in the slot, I think